Government regulations leave a lot of wiggle room for airlines to stonewall customers who report baggage problems. Here are some tips on dealing with the airlines if your bag is lost, damaged or something is stolen from it.
Memoirs of a Saudi Ph. The day I lost my bag Hatoon Kadi September 08, I was traveling from Manchester to Beirut via Cairo and the entire journey took less than 48 hours. As usual, the first question that usually itches my brain on such occasions once again came to the fore.
What on earth am I going to wear? To me finding an answer to this question is even difficult than preparing caramel color used in dark-colored soft drinks.
I am sure that even Google cannot help me resolve this issue. As a sophisticated Ph. I headed to the airport three hours before boarding time.
The check-in staff told me that the flight was delayed by an hour.
Not a problem, I had plenty of transit time at the Cairo airport and an hour is not a problem. However, the one-hour wait was extended to three and I started to panic that I might not catch my Beirut flight. We arrived at Cairo airport and I barely made it to Beirut flight.
I boarded the plane to Beirut and kept on praying for a miracle. I arrived at Beirut and went to the baggage collection point. I waited impatiently until my worst fear was confirmed, no bag. I stayed there for a while trying to collect my thoughts, no bag means no clothes for the interview scheduled in Beirut.
I was running out of time. I went to the baggage desk to lodge my complaint.
I felt a gush of anger, as I wanted them to feel sorry for me. They needed to show some sympathy. If someday, I were to become in-charge of the lost baggage unit at any airport, I would employ people just to offer sympathies to people who lose their luggage.
I was completely engrossed in my thoughts until an official once again asked me to describe my lost bag. I was told that it might arrive on the next plane from Cairo.
I went to the hotel and I was exhausted.
I slept a bit and woke up to go directly to the airport to be told that there was no update and if I wanted I could wait for the Cairo plane and check for bags myself.
The plane arrived and still the bag was not there. I had no clothes for the interview. To double check, I asked the guards to let me check the baggage storage who let me in. The place was full of bags of different sizes.
I was again lost in my thoughts. I thought of people who lost their luggage and could have been in a more difficult situation than mine. Thinking about others helped me heave a sigh of relief and the intensity of my problem reduced.
I decided to act according to plan B that I had devised while thinking about others. I ended up filming the interview wearing my same travel outfit and I talked about my lost bag incident, which added flavor to my segment.
Views expressed by writers in this section are their own and do not necessarily reflect Arab News' point-of-view.The airline lost my bag - now what? Learn what to do and what compensation you may have coming to you. Sep 15, · What to do when your checked bag is lost.
where my bag was and the flight on which it would arrive. an airline delivers your bag to a local hotel or residence address the same day the bag.
I stayed there for a while trying to collect my thoughts, no bag means no clothes for the interview scheduled in Beirut. I was running out of time. I went to the baggage desk to lodge my complaint.
If your bag has been missing for 5 or more days, we'll need more information to help you. To get started, fill out a Passenger Property Questionnaire including the character file reference number you received at the airport.
American Airlines says the woman behind the $5 million dollar lawsuit did get her bag back, the day after it went missing. 'I Don't Know What's in . Sep 15, · The last two times I’ve had a bag problem, an agent at the lost-baggage desk was able to tell me, immediately, where my bag was and the flight on which it would arrive.